CLARYEL Box · Warranty
Every computer we supply comes with a contractual warranty from CLARYEL SRLS. At the first stage we sell only to companies and professionals with a VAT number, so the warranty is set by the sales contract.
For companies and professionals buying with a VAT number, a 1-year warranty is part of every sales contract. It is governed by our terms of sale and the Italian Civil Code, and we do not exclude or shorten it in the contract.
At the first stage we do not sell to private consumers, so the 2-year legal guarantee of conformity under the Italian Consumer Code does not apply to our sales.
Seller CLARYEL SRLS · sede Via Leonardo Da Vinci 26, 22073 Fino Mornasco (CO), Italia · P.IVA 04258140138 · REA CO-431643 · Capitale sociale 500 € i.v. · socio unico · PEC claryel@ultracert.it
Behind every warranty there is a concrete reserve. It differs by level because the components differ.
€999
VAT included
The CPU, motherboard, RAM and GPU are refurbished components, so we keep our own hardware reserve of tested spare parts in stock and a financial reserve for replacements.
Level 1 →€2,999
VAT included
New components are covered by supplier and manufacturer warranties, and on top of them we keep our own hardware and financial reserves.
Level 2 →from €7,000
VAT included
New components are covered by supplier and manufacturer warranties, and on top of them we keep our own hardware and financial reserves.
Level 3 →The warranty can be extended to 2, 3, 4 or 5 years. Pricing for the extension is in development; you can ask about it when requesting a configuration.
Every warranty request goes through our support and becomes a ticket. Our agents and specialists diagnose the problem first, then we repair or replace the faulty part.
The links lead to the official texts on Normattiva and EUR-Lex. This page is a summary; in case of doubt the official texts prevail.
